This Privacy Policy explains how Smokenza ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit www.smokenza.com (the "Website") and purchase products or services from us.
By accessing our Website, you consent to the practices described below.
We collect information to provide you with a safe, efficient, and personalized shopping experience.
When you create an account, place an order, or contact us, we may collect:
When you use our Website, we automatically collect:
To comply with U.S. federal and state laws regarding tobacco and nicotine sales, we may collect and verify:
Note: We do not store your ID images or sensitive verification data.
We use your information to:
We do not sell your personal information.
We use cookies to:
You can disable cookies in your browser settings, but some Website features may not function properly.
We may share your information with:
To operate our business, we may share data with:
These partners only use your information as needed to perform their services.
We may disclose information if required by:
If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
We never sell customer information to third-party marketers.
We take security seriously and use:
While we work hard to protect your data, no online transmission is 100% secure. Please use the Website responsibly.
We comply with federal and state regulations requiring all purchasers to be 21 years or older.
By using our Website, you confirm:
Orders that fail age verification will be canceled.
Depending on your state or country, you may have the right to:
To make a request, contact us
We retain your information only as long as necessary to:
Age verification logs may be stored as required by law.
Our Website may contain links to third-party websites. We are not responsible for their:
You are encouraged to review their privacy policies independently.
By providing your email or phone number, you consent to receive:
You may unsubscribe at any time using the link in any email or by contacting us.
We may update this policy from time to time.
Changes will be posted here with an updated "Last Updated" date.
Continued use of the Website constitutes acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy, please contact us!
As a result of the PACT Act, USPS can no longer ship vaping products. Please read our Vape Mail Ban page for more information. Electric Tobacconist complies with all federal and state-specific laws and regulations. Please see below for a list of state-based restrictions related to vaping products.
We cannot ship to APO/FPO/AE military addresses.
Alabama has banned the sale of all tobacco-free (i.e., synthetic) nicotine products.
California has banned the sale of flavored e-liquid products, including menthol.
Illinois has restricted the sale of products from brands that have received a PMTA Marketing Denial Order (MDO) from the FDA. See the FDA's Tobacco Products Marketing Orders page for more information. We also no longer ship to Chicago, IL.
Massachusetts has enacted a temporary ban on the online sale of flavored nicotine products, including menthol, and any product with a nicotine strength over 35mg.
Maryland has banned the sale of flavored disposables.
Minnesota has limited the sale of products into the state to those that have received a PMTA Marketing Granted Order. Please visit the FDA Marketing Granted Orders page for additional information.
New Jersey has banned the sale of flavored nicotine products, including menthol and any nicotine-free items (excluding tobacco).
New York prohibits the online sale of vaping products that contain liquid.
Philadelphia, Pennsylvania, has banned flavored nicotine products, including menthol. This ban does not include nicotine-free liquid. The city also prohibits the online sale of e-liquid containing nicotine salt.
San Francisco, California, has banned the sale of all vaping products.
Wisconsin has limited sales to products listed on the Wisconsin Electronic Vaping Device Directory.
*Includes menthol
Please note: Due to Proposition EE, we have temporarily suspended sales to all cities in Colorado.
If you are in California, you will receive a phone call from us after 5 PM to confirm your order.
If you have any questions, please reach out to us for more information.
Flavored products are defined as any product that is not "tobacco" flavored. If the product you are trying to purchase is restricted in your state/locality, checkout will prevent your order until the restricted product is removed.